This is a photo of something that broke today. This something isn’t exactly an easy thing to fix, nor is it located in a place that makes it easy to fix. See that crack between the white bar and the grey bar below it? Yes, that’s open air and a looks down 26 storeys to the ground. That arm that cranks the window open and closed decided to break from the window today. I can’t fix it. How does one put tools under the window without dropping them to the ground below? Hopefully the repairman knows.